Cignal will cease providing support and enhancements to old PREPAID SD boxes starting August 1, 2021.
To avoid viewing interruption, we strongly encourage qualified subscribers to swap their old PREPAID SD box for a new PREPAID Ultimate HD box for only P400.
The box swap offer includes a new PREPAID Ultimate HD box, P1000 load credit, and door-to-door delivery!
Just send your 12-digit Smart Card number to our Facebook Messenger (http://m.me/cignaltv/) to check your eligibility on our swapping program.
You can also contact us in any of our Cignal Care touchpoints for more details.
- Chat: care.cignal.tv
- Text: (4681)8222
- Call: GMA 88-888-222 | Provincial Toll-Free #88-222
Or, visit https://cignal.tv/article/2606/prepaid-basic-sd-to-prepaid-ultimate-hd-box-swapping-program for the mechanics.
Note: You may pull out your smart card to get the number. Kindly re-insert in the same position to resume viewing.
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